Privacy Policy
We are committed to the right to privacy for our patients and website visitors. When a person visits our web site we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.
Our web site provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests.
If you have any questions about our privacy policy or our use of information gathered through our web site, please contact us.
Notice of Privacy Practices
Accessibility
HomeTeleMD strives to make our website accessible for all users, regardless of their ability.
In order to assure that our website is accessible, we follow the Web Content Accessibility Guidelines (WCAG 2.0), which provide website standards that are both user-friendly and accessible for individuals with disabilities.
WCAG 2.0 guidelines include three tiers of accessibility: A, AA, and AAA. At launch, our website follows AA standards. On a continual basis, we monitor the changes on our website to maintain these standards. However if you experience any problems, please contact our practice.
Site Disclaimer
Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.
The medical information provided in this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.
To view the forms listed below, you will need to download Adobe Reader. Please bring your completed forms with you to our office at the time of your visit.
Stock Photography Models
The persons shown in photographs on this website are stock photography models (Models) and are not actual patients of, nor are they affiliated with, HomeTeleMD, HomeTeleMD’s direct and indirect parent companies, subsidiaries, or subsidiaries of its parent companies (“Affiliates”). HomeTeleMD or HomeTeleMD’s Affiliates, have obtained the rights to use the photographs via license agreements with certain third party stock photography companies, and HomeTeleMD or HomeTeleMD’s Affiliates use of the photographs is in compliance with the terms of those license agreements.
The photographs showing the Models are used on this website for illustrative purposes only. The Models do not personally endorse HomeTeleMD, or any products, services, causes, or endeavors associated with, or provided by, HomeTeleMD or any of HomeTeleMD’s Affiliates. The context in which the photographs are used on this website is not intended to reflect personally on any of the Models shown in the photographs. HomeTeleMD, HomeTeleMD’s Affiliates, their respective officers, directors, employees, agents and/or independent contractors assume no liability for any consequence relating directly or indirectly to the use of the photographs showing the Models on this website.
This Privacy Policy informs you (or the entity on whose behalf you are using this Service) (“you” or as the context requires “your”) what personal information KATBCG, Inc. may collect and how KATBCG, Inc. uses such information. This Privacy Policy is a part of and incorporated into the Terms of Use (“Terms of Use”) posted to the applicable to the KATBCG, Inc. website (“Website”) (the Website and related services provided through, and intellectual property contained within, the Website, collectively, the “Service”). Any terms capitalized in this Privacy Policy, but not defined, have the meanings assigned to such terms in the applicable Terms of Use.
At KATBCG, Inc., we recognize that privacy of your Personal Information, as defined below, is important. Here is information on what types of personal information we receive and collect whey you use and visit our Website. We never sell your personal information to third parties.
BY USING OR ACCESSING THE SERVICE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU ACCEPT THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU HEREBY CONSENT THAT WE WILL COLLECT, USE, AND SHARE YOUR INFORMATION IN THE FOLLOWING WAYS. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MAY NOT USE THE SERVICE. IF YOU USE THE SERVICE ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.
1. Personal Information Collected by the Service. KATBCG, Inc. uses information collected from users of the Service to personalize and improve your visit and experience at the Website and for other purposes set out below. KATBCG, Inc. gathers information in the following ways:
a. Information You Provide to KATBCG, Inc. Through a user’s interactions with the Service, KATBCG, Inc. collects “Personal Information,” which is information that identifies an individual or relates to an identified individual, as defined under the California Business and Professions Code (“BPC”). Personal Information includes, but is not limited to, (i) your first and last name in combination with a social security number, a driver’s license number, an account or credit card number, personal health information, a health insurance policy number, or biometric data; (ii) your username or email address in combinations with a password or security question and answer that permits access to your email account; or (iii) genetic information that is not encrypted, redacted, or otherwise protected by a method that renders the information unreadable or unusable. Personal Information is collected when you establish an online account, book an appointment, place an order, sign up to receive emails, or when you communicate with KATBCG, Inc. about the Website. KATBCG, Inc. will also collect your PHI through patient intake documents if you choose to engage in the Services.
b. Web Beacons. KATBCG, Inc. records data about visits to or transactions made on the Website through the use of Web Beacons. “Web Beacons” are web page elements which may employ cookie technology that enable such recording of data. This information is sometimes known as “clickstream data.” KATBCG, Inc. may use this data to analyze trends and statistics to improve your online experience or our customer service. No Personal Information is collected through the use of Web Beacons on the Website.
c. Mobile Device Identifiers. Mobile device identifiers help KATBCG, Inc. learn more about our users’ demographics and internet behaviors. Mobile device identifiers are data stored on mobile devices that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of Personal Information, such as media access control, address and location, and tracking data, including without limitation IP address, domain server, type of device(s) used to access the Service, web browser(s) used to access the Service, referring webpage or other source through which you accessed the Service, other statistics and information associated with the interaction between your browser or device and the Service.
d. Cross Device Matching. To determine if users have interacted with content across multiple devices and to match such devices, we may work with partners who analyze device activity data and/or rely on your information (including demographic, geographic and interest-based data). To supplement this analysis, we may also provide de-identified data to these partners. Based on this data, we may then display targeted advertisements across devices that we believe are associated, or use this data to further analyze usage of Service across devices.
e. Cookies. We may use some or all of the following types of Cookies:
i. Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into the secure areas of our Service. Disabling these Cookies may make certain features and services unavailable.
ii. Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Service, maintain your preferences over time and recognize you when you return to our Service. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
iii. Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Service such as by collecting information about the number of visitors to the Service, what pages visitors view on our Service, how long visitors are viewing pages on the Service, mouse clicks, mouse movements, scrolling activity, and text typed into the Service. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the content for those who engage with our advertising. For example, Google Inc. (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Service is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
iv. Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you.
v. You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You may also be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. You can also delete all Cookies that are already on your computer. Although you are not required to accept KATBCG, Inc. ’s Cookies, if you block, reject, or delete them, you may have to manually adjust some preferences every time you access the Service as some functionalities may not work.
vi. To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org.
f. Meta Pixel. We use the visitor action pixel from Meta Platforms, Inc. (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta,” formerly known as Facebook)) on our Website.
This allows user behavior to be tracked after they have been redirected to the Website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The collected data remains anonymous and we cannot see any personal data of individual users.
However, this data is stored and processed by Meta, which is why we’re informing you, based on our knowledge of the situation. Meta may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Meta’s Privacy Policy, which you can visit at https://www.facebook.com/privacy/policy. You can allow Meta and its partners to place ads on and off Meta. A cookie may also be stored on your computer for these purposes. To learn more about Meta’s privacy practices and make use of various privacy controls offered by Meta, you can visit https://www.facebook.com/privacy/center.
2. Use of Information Collected By KATBCG, Inc. . KATBCG, Inc. uses the Personal Information collected in an effort to improve your experience with the Service, to provide services to you and to communicate with you about information that you request. KATBCG, Inc. may also use Personal Information to help target specific offers to you and to help KATBCG, Inc. develop and improve its Service. Additionally, KATBCG, Inc. may use your Personal Information to do any of the following:
a. Respond to user service requests,
b. Administer user accounts,
c. To perform core business functions,
d. Respond to your questions and concerns,
e. To communicate with users about our products, services, and related issues, and/or
f. Conduct research and analysis.
3. Sharing of Information with Third Parties. KATBCG, Inc. will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Policy. KATBCG, Inc. may disclose Personal Information to its parent, subsidiary, affiliates, and other related companies without your consent. KATBCG, Inc. may disclose Personal Information to service providers for the purposes of operating our business, delivering, improving, and customizing our products or services, sending marketing and communications related to our business, payment processing, and for other legitimate purposes permitted by applicable law. To the extent permitted by law, KATBCG, Inc. will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. KATBCG, Inc. may also use or disclose your Personal Information as permitted by law to perform charge verifications, apply or enforce the Service’s Terms of Use, or protect KATBCG, Inc. ’s rights, interests, or property as well as those of KATBCG, Inc. affiliates, customers, or Service users. If KATBCG, Inc. sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, you agree that KATBCG, Inc. may transfer your Personal Information to a third party as part of that transaction. Exceptions to these requirements may apply where the disclosure of Personal Information is necessary for KATBCG, Inc. to coordinate with service providers, carry out its employment law obligations, or for other reasons as permitted by applicable law.
4. Security of Personal Information. KATBCG, Inc. has reasonable and appropriate safeguards in place to help protect the Personal Information KATBCG, Inc. collects from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Although KATBCG, Inc. attempts to protect the Personal Information in our possession, no security system is perfect, and KATBCG, Inc. cannot promise that your Personal Information will remain absolutely secure in all circumstances.
5. Data Integrity and Purpose Limitation. KATBCG, Inc. limits the use of Personal Information to ways that are compatible and relevant to the purposes for which the Personal Information was collected or subsequently authorized or for which consent was obtained. KATBCG, Inc. will take reasonable steps to ensure that Personal Information is reliable for its intended use, accurate, complete, and current.
6. Retention of Personal Information. KATBCG, Inc. will retain your Personal Information as needed to fulfill the purposes for which it was collected. KATBCG, Inc. will retain and use your Personal Information as necessary to comply with KATBCG, Inc. ’s business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.
7. Aggregated De-Identified Information. KATBCG, Inc. may provide aggregated information related to your Personal Information to some of KATBCG, Inc. ’s business partners. This information is used in a collective manner and does not identify you individually in any way. In addition, as set forth in the Terms of Use for the Service, KATBCG, Inc. may, subject to the limitations set out in the Terms of Use, use certain de-identified personal health information.
8. Security.
a. The security of your Personal Information is important to us. We seek to protect your Personal Information from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Information and how we are processing that data. We endeavor to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and in storage. We store and process your information on our servers in the United States. We maintain what we consider industry standard backup and archival systems. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account.
b. Although we work to protect the security of your account and other data that we hold in our records, for example, by making good faith efforts to store Personal Information in a secure operating environment that is not open to the public, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot and do not guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.
c. We retain Personal Information about you consistent with all internal policies and procedures. We may retain Personal Information to comply with our legal obligations, resolve disputes or collect fees owed, or as is otherwise permitted or required by our data retention policies and procedures.
9. Children’s Privacy
a. The Service is not directed to or intended for use by children under 18 years of age. If you are a child under the age of 18, please do not attempt to register for or otherwise use the Service or send us any Personal Information. By accessing, using and/or submitting information to or through the Service, you represent that you are not under the age of 18. As noted in the Terms of Use, we do not knowingly collect or solicit Personal Information from children under the age of 18. If we learn that we have received any Personal Information directly from a child under age 18 without first receiving his or her parent’s verified consent, we will use that Personal Information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Service. We will then subsequently delete that child’s Personal Information. If you believe that a child under 18 may have provided us with Personal Information, please contact us at support@hometelemd.com.
b. If you are between age 18 and the age of majority in your place of residence, you may use the Service only with the consent of or under the supervision of your parent or legal guardian. If you are a parent or legal guardian of a minor child, you may, in compliance with the Terms of Use, use the Service on behalf of such minor child. Any information that you provide us while using the Service on behalf of your minor child will be treated as Personal Information as otherwise provided in this Privacy Policy. If you use the Service on behalf of another person, regardless of age, you agree that KATBCG, Inc. may contact you for any communication made in connection with providing the Service or any legally required communications. You further agree to forward or share any such communication with any person for whom you are using the Service on behalf.
10. Controlling Your Personal Information and Notifications. If you are a registered user of the Service, you can modify certain Personal Information or account information by logging in and accessing your account. If you wish to close your account, please email us at support@hometelemd.com. KATBCG, Inc. will use reasonable efforts to delete your account as soon as reasonably possible. Please note, however, that KATBCG, Inc. reserves the right to retain information from closed accounts consistent with our internal data retention policies and procedures. You must promptly notify us if any of your account data is lost, stolen, or used without permission.
11. Links to Third Party Websites from our Website. To the extent that our Website contains links to sites operated by third parties and not related to our products or services (“Linked Websites”), the Linked Websites are not controlled by us and we are not responsible for the privacy practices of those companies. Before disclosing your Personal Information to Linked Websites, we advise you to examine their privacy policies. Disclaimer: Facebook, Twitter, LinkedIn, YouTube, Instagram, nor any other brand mentioned on our Website endorses or sponsor this Website and are in no way affiliated with KATBCG, Inc. .
12. California’s Notice Requirement.
a. Notice. If at any time during or after our relationship we believe that the security of your Personal Information may have been compromised, you will receive a notice from us as soon as reasonably practicable, but not later than 45 days, unless we reasonably determine that a breach does not create a likelihood that Personal Information has been or will be misused. If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances. If we have your email address, we may notify you by email to the most recent email address you have provided us in your account profile. Please keep your email address in your account up to date. You can update that email address anytime in your account profile. If you receive a notice from us, you can print it to retain a copy of it. To receive these notices, you must check your email account using your computer or mobile device and email application software. You consent to our use of email as a means of such notification. If you prefer for us to use the U.S. Postal Service to notify you in this situation, please email us at support@hometelemd.com. Please include your address when you submit your request. You can make this election any time, and it will apply to notifications we make after a reasonable time thereafter for us to process your request. You may also use this email address to request a print copy, at no charge, of an electronic notice we have sent to you regarding a compromise of your Personal Information.
13. Changes to this Privacy Policy. We reserve the right to amend our Privacy Policy at our discretion and at any time. When we make changes to the Privacy Policy, we will notify you by email or through a notice on our website homepage. Use of the information we collect is subject to the Privacy Policy in effect at the time such information is collected. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices. The effective of the latest version of our Privacy Policy is located at the beginning of this Privacy Policy.
14. Contact Information. If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Information, your choices and rights regarding such use, please do not hesitate to contact us at:
Email: support@hometelemd.com
Phone Number: 844-949-1212