Privacy Policy

We are committed to the right to privacy for our patients and website visitors. When a person visits our web site we may collect and track data from our site’s server. This information helps us to improve upon the content provided on our site. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.

Our web site provides the capability to request information online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests.

If you have any questions about our privacy policy or our use of information gathered through our web site, please contact us.

Notice of Privacy Practices

Accessibility

HomeTeleMD strives to make our website accessible for all users, regardless of their ability.
In order to assure that our website is accessible, we follow the Web Content Accessibility Guidelines (WCAG 2.0), which provide website standards that are both user-friendly and accessible for individuals with disabilities.

WCAG 2.0 guidelines include three tiers of accessibility: A, AA, and AAA. At launch, our website follows AA standards. On a continual basis, we monitor the changes on our website to maintain these standards. However if you experience any problems, please contact our practice.

Site Disclaimer

Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.

The medical information provided in this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

To view the forms listed below, you will need to download Adobe Reader. Please bring your completed forms with you to our office at the time of your visit.

Stock Photography Models

The persons shown in photographs on this website are stock photography models (Models) and are not actual patients of, nor are they affiliated with, HomeTeleMD, HomeTeleMD’s direct and indirect parent companies, subsidiaries, or subsidiaries of its parent companies (“Affiliates”). HomeTeleMD or HomeTeleMD’s Affiliates, have obtained the rights to use the photographs via license agreements with certain third party stock photography companies, and HomeTeleMD or HomeTeleMD’s Affiliates use of the photographs is in compliance with the terms of those license agreements.

The photographs showing the Models are used on this website for illustrative purposes only. The Models do not personally endorse HomeTeleMD, or any products, services, causes, or endeavors associated with, or provided by, HomeTeleMD or any of HomeTeleMD’s Affiliates. The context in which the photographs are used on this website is not intended to reflect personally on any of the Models shown in the photographs. HomeTeleMD, HomeTeleMD’s Affiliates, their respective officers, directors, employees, agents and/or independent contractors assume no liability for any consequence relating directly or indirectly to the use of the photographs showing the Models on this website.

This Privacy Policy informs you (or the entity on whose behalf you are using this Service) (“you” or  as the context requires “your”) what personal information KATBCG, Inc. may collect and how KATBCG,  Inc. uses such information. This Privacy Policy is a part of and incorporated into the Terms of Use (“Terms  of Use”) posted to the applicable to the KATBCG, Inc. website (“Website”) (the Website and related  services provided through, and intellectual property contained within, the Website, collectively, the  “Service”). Any terms capitalized in this Privacy Policy, but not defined, have the meanings assigned to  such terms in the applicable Terms of Use.  

At KATBCG, Inc., we recognize that privacy of your Personal Information, as defined below, is  important. Here is information on what types of personal information we receive and collect whey you use  and visit our Website. We never sell your personal information to third parties. 

BY USING OR ACCESSING THE SERVICE IN ANY MANNER, YOU ACKNOWLEDGE THAT  YOU ACCEPT THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU  HEREBY CONSENT THAT WE WILL COLLECT, USE, AND SHARE YOUR INFORMATION IN THE  FOLLOWING WAYS. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU MAY NOT USE THE  SERVICE. IF YOU USE THE SERVICE ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR  AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY  SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR  ENTITY’S BEHALF. 

1. Personal Information Collected by the Service. KATBCG, Inc. uses information collected from  users of the Service to personalize and improve your visit and experience at the Website and for  other purposes set out below. KATBCG, Inc. gathers information in the following ways:

a. Information You Provide to KATBCG, Inc. Through a user’s interactions with the Service, KATBCG, Inc. collects “Personal Information,” which is information that identifies an individual or relates to an identified individual, as defined under the California Business and Professions Code (“BPC”). Personal Information includes, but is not limited to, (i) your first and last name in combination with a social security number, a driver’s license number, an account or credit card number, personal health information, a health insurance policy number, or biometric data; (ii) your username or email address in combinations with a password or security question and answer that permits access to your email account; or (iii) genetic information that is not encrypted, redacted, or otherwise protected by a method that renders the information unreadable or unusable. Personal Information is collected when you establish an online account, book an appointment, place an order, sign up to receive emails, or when you communicate with KATBCG, Inc. about the Website. KATBCG, Inc. will also collect your PHI through patient intake documents if you choose to engage in the Services.

b. Web Beacons. KATBCG, Inc. records data about visits to or transactions made on the Website through the use of Web Beacons. “Web Beacons” are web page elements which may employ cookie technology that enable such recording of data. This information is sometimes known as “clickstream data.” KATBCG, Inc. may use this data to analyze trends and statistics to improve your online experience or our customer service. No Personal Information is collected through the use of Web Beacons on the Website.

c. Mobile Device Identifiers. Mobile device identifiers help KATBCG, Inc. learn more about our users’ demographics and internet behaviors. Mobile device identifiers are data stored on mobile devices that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of Personal Information, such as media access control, address and location, and tracking data, including without limitation IP address, domain server, type of device(s) used to access the Service, web browser(s) used to access the Service, referring webpage or other source through which you accessed the Service, other statistics and information associated with the interaction between your browser or device and the Service.

d. Cross Device Matching. To determine if users have interacted with content across  multiple devices and to match such devices, we may work with partners who analyze  device activity data and/or rely on your information (including demographic, geographic  and interest-based data). To supplement this analysis, we may also provide de-identified  data to these partners. Based on this data, we may then display targeted advertisements  across devices that we believe are associated, or use this data to further analyze usage of  Service across devices.

e. Cookies. We may use some or all of the following types of Cookies: 

i. Essential Cookies. Essential Cookies are required for providing you with features  or services that you have requested. For example, certain Cookies enable you to  log into the secure areas of our Service. Disabling these Cookies may make certain  features and services unavailable. 

ii. Functional Cookies. Functional Cookies are used to record your choices and  settings regarding our Service, maintain your preferences over time and recognize  you when you return to our Service. These Cookies help us to personalize our  content for you, greet you by name, and remember your preferences (for example,  your choice of language or region). 

iii. Performance/Analytical Cookies. Performance/Analytical Cookies allow us to  understand how visitors use our Service such as by collecting information about  the number of visitors to the Service, what pages visitors view on our Service, how  long visitors are viewing pages on the Service, mouse clicks, mouse movements,  scrolling activity, and text typed into the Service. Performance/Analytical Cookies  also help us measure the performance of our advertising campaigns in order to  help us improve our campaigns and the content for those who engage with our  advertising. For example, Google Inc. (“Google”) uses cookies in connection with  its Google Analytics services. Google’s ability to use and share information  collected by Google Analytics about your visits to the Service is subject to the  Google Analytics Terms of Use and the Google Privacy Policy. You have the option  to opt-out of Google’s use of cookies by visiting the Google advertising opt-out  page at www.google.com/privacy_ads.html or the Google Analytics Opt-out  Browser Add-on at https://tools.google.com/dlpage/gaoptout.  

iv. Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data  about your online activity and identify your interests so that we can provide  advertising that we believe is relevant to you. 

v. You can decide whether or not to accept Cookies through your internet browser’s  settings. Most browsers have an option for turning off the Cookie feature, which  will prevent your browser from accepting new Cookies, as well as (depending on  your browser software) allow you to decide on acceptance of each new Cookie in  a variety of ways. You may also be able to reject mobile device identifiers by  activating the appropriate setting on your mobile device. You can also delete all  Cookies that are already on your computer. Although you are not required to  accept KATBCG, Inc. ’s Cookies, if you block, reject, or delete them, you may have to manually adjust some preferences every time you access the Service as some  functionalities may not work.

vi. To explore what Cookie settings are available to you, look in the “preferences” or  “options” section of your browser’s menu. To find out more information about  Cookies, including information about how to manage and delete Cookies, please  visit http://www.allaboutcookies.org.

f. Meta Pixel. We use the visitor action pixel from Meta Platforms, Inc. (1 Hacker Way, Menlo  Park, CA 94025, USA, or, if you are based in the EU, Meta Platforms Ireland Ltd., 4 Grand  Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta,” formerly known as  Facebook)) on our Website. 

This allows user behavior to be tracked after they have been redirected to the Website by  clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads  for statistical and market research purposes. The collected data remains anonymous and  we cannot see any personal data of individual users. 

However, this data is stored and processed by Meta, which is why we’re informing you,  based on our knowledge of the situation. Meta may link this information to your Facebook  account and also use it for its own promotional purposes, in accordance with Meta’s  Privacy Policy, which you can visit at https://www.facebook.com/privacy/policy. You can  allow Meta and its partners to place ads on and off Meta. A cookie may also be stored on  your computer for these purposes. To learn more about Meta’s privacy practices and make  use of various privacy controls offered by Meta, you can visit  https://www.facebook.com/privacy/center

2. Use of Information Collected By KATBCG, Inc. . KATBCG, Inc. uses the Personal Information  collected in an effort to improve your experience with the Service, to provide services to you and to  communicate with you about information that you request. KATBCG, Inc. may also use Personal  Information to help target specific offers to you and to help KATBCG, Inc. develop and improve its  Service. Additionally, KATBCG, Inc. may use your Personal Information to do any of the following:

a. Respond to user service requests,

b. Administer user accounts,

c. To perform core business functions,

d. Respond to your questions and concerns,

e. To communicate with users about our products, services, and related issues, and/or 

f. Conduct research and analysis.

3. Sharing of Information with Third Parties. KATBCG, Inc. will not rent, sell or otherwise disclose  your Personal Information to unrelated third parties without your consent, except as stated in this  Privacy Policy. KATBCG, Inc. may disclose Personal Information to its parent, subsidiary, affiliates,  and other related companies without your consent. KATBCG, Inc. may disclose Personal  Information to service providers for the purposes of operating our business, delivering, improving,  and customizing our products or services, sending marketing and communications related to our  business, payment processing, and for other legitimate purposes permitted by applicable law. To  the extent permitted by law, KATBCG, Inc. will disclose Personal Information to government  authorities or third parties pursuant to a legal request, subpoena, or other legal process. KATBCG,  Inc. may also use or disclose your Personal Information as permitted by law to perform charge  verifications, apply or enforce the Service’s Terms of Use, or protect KATBCG, Inc. ’s rights,  interests, or property as well as those of KATBCG, Inc. affiliates, customers, or Service users. If  KATBCG, Inc. sells all or part of its business or makes a sale or transfer of assets or is otherwise  involved in a merger or business transfer, you agree that KATBCG, Inc. may transfer your Personal  Information to a third party as part of that transaction. Exceptions to these requirements may apply  where the disclosure of Personal Information is necessary for KATBCG, Inc. to coordinate with service providers, carry out its employment law obligations, or for other reasons as permitted by  applicable law.

4. Security of Personal Information. KATBCG, Inc. has reasonable and appropriate safeguards in  place to help protect the Personal Information KATBCG, Inc. collects from loss, misuse, and  unauthorized access, disclosure, alteration, and destruction. Although KATBCG, Inc. attempts to  protect the Personal Information in our possession, no security system is perfect, and KATBCG,  Inc. cannot promise that your Personal Information will remain absolutely secure in all  circumstances. 

5. Data Integrity and Purpose Limitation. KATBCG, Inc. limits the use of Personal Information to  ways that are compatible and relevant to the purposes for which the Personal Information was  collected or subsequently authorized or for which consent was obtained. KATBCG, Inc. will take  reasonable steps to ensure that Personal Information is reliable for its intended use, accurate,  complete, and current. 

6. Retention of Personal Information. KATBCG, Inc. will retain your Personal Information as  needed to fulfill the purposes for which it was collected. KATBCG, Inc. will retain and use your  Personal Information as necessary to comply with KATBCG, Inc. ’s business requirements, legal  obligations, resolve disputes, protect our assets, and enforce our agreements. 

7. Aggregated De-Identified Information. KATBCG, Inc. may provide aggregated information  related to your Personal Information to some of KATBCG, Inc. ’s business partners. This  information is used in a collective manner and does not identify you individually in any way. In  addition, as set forth in the Terms of Use for the Service, KATBCG, Inc. may, subject to the  limitations set out in the Terms of Use, use certain de-identified personal health information.

8. Security

a. The security of your Personal Information is important to us. We seek to protect your  Personal Information from unauthorized access, use and disclosure using appropriate  physical, technical, organizational and administrative security measures based on the type  of Personal Information and how we are processing that data. We endeavor to follow  generally accepted industry standards to protect the Personal Information submitted to us,  both during transmission and in storage. We store and process your information on our  servers in the United States. We maintain what we consider industry standard backup and  archival systems. You should also help protect your data by appropriately selecting and  protecting your password and/or other sign-on mechanism; limiting access to your  computer or device and browser; and signing off after you have finished accessing your  account. 

b. Although we work to protect the security of your account and other data that we hold in our  records, for example, by making good faith efforts to store Personal Information in a secure  operating environment that is not open to the public, please be aware that no method of  transmitting data over the Internet or storing data is completely secure. We cannot and do  not guarantee the complete security of any data you share with us, and except as expressly  required by law, we are not responsible for the theft, destruction, loss or inadvertent  disclosure of your information or content.

c. We retain Personal Information about you consistent with all internal policies and  procedures. We may retain Personal Information to comply with our legal obligations,  resolve disputes or collect fees owed, or as is otherwise permitted or required by our data  retention policies and procedures.

9. Children’s Privacy

a. The Service is not directed to or intended for use by children under 18 years of age. If you  are a child under the age of 18, please do not attempt to register for or otherwise use the  Service or send us any Personal Information. By accessing, using and/or submitting  information to or through the Service, you represent that you are not under the age of 18.  As noted in the Terms of Use, we do not knowingly collect or solicit Personal Information  from children under the age of 18. If we learn that we have received any Personal  Information directly from a child under age 18 without first receiving his or her parent’s  verified consent, we will use that Personal Information only to respond directly to that child  (or his or her parent or legal guardian) to inform the child that he or she cannot use the  Service. We will then subsequently delete that child’s Personal Information. If you believe that a child under 18 may have provided us with Personal Information, please contact us  at support@hometelemd.com.

b. If you are between age 18 and the age of majority in your place of residence, you may use  the Service only with the consent of or under the supervision of your parent or legal  guardian. If you are a parent or legal guardian of a minor child, you may, in compliance  with the Terms of Use, use the Service on behalf of such minor child. Any information that  you provide us while using the Service on behalf of your minor child will be treated as  Personal Information as otherwise provided in this Privacy Policy. If you use the Service  on behalf of another person, regardless of age, you agree that KATBCG, Inc. may contact  you for any communication made in connection with providing the Service or any legally  required communications. You further agree to forward or share any such communication  with any person for whom you are using the Service on behalf.

10. Controlling Your Personal Information and Notifications. If you are a registered user of the  Service, you can modify certain Personal Information or account information by logging in and  accessing your account. If you wish to close your account, please email us at  support@hometelemd.com. KATBCG, Inc. will use reasonable efforts to delete your  account as soon as reasonably possible. Please note, however, that KATBCG, Inc. reserves the  right to retain information from closed accounts consistent with our internal data retention policies  and procedures. You must promptly notify us if any of your account data is lost, stolen, or used  without permission.

11. Links to Third Party Websites from our Website. To the extent that our Website contains links  to sites operated by third parties and not related to our products or services (“Linked Websites”),  the Linked Websites are not controlled by us and we are not responsible for the privacy practices  of those companies. Before disclosing your Personal Information to Linked Websites, we advise  you to examine their privacy policies. Disclaimer: Facebook, Twitter, LinkedIn, YouTube,  Instagram, nor any other brand mentioned on our Website endorses or sponsor this Website and  are in no way affiliated with KATBCG, Inc. .

12. California’s Notice Requirement.

a. Notice. If at any time during or after our relationship we believe that the security of your  Personal Information may have been compromised, you will receive a notice from us as  soon as reasonably practicable, but not later than 45 days, unless we reasonably  determine that a breach does not create a likelihood that Personal Information has been  or will be misused. If a notification is appropriate, we will endeavor to notify you as promptly  as possible under the circumstances. If we have your email address, we may notify you by  email to the most recent email address you have provided us in your account profile. Please  keep your email address in your account up to date. You can update that email address  anytime in your account profile. If you receive a notice from us, you can print it to retain a  copy of it. To receive these notices, you must check your email account using your  computer or mobile device and email application software. You consent to our use of email  as a means of such notification. If you prefer for us to use the U.S. Postal Service to notify  you in this situation, please email us at support@hometelemd.com. Please include  your address when you submit your request. You can make this election any time, and it  will apply to notifications we make after a reasonable time thereafter for us to process your  request. You may also use this email address to request a print copy, at no charge, of an  electronic notice we have sent to you regarding a compromise of your Personal Information.

13. Changes to this Privacy Policy. We reserve the right to amend our Privacy Policy at our discretion  and at any time. When we make changes to the Privacy Policy, we will notify you by email or  through a notice on our website homepage. Use of the information we collect is subject to the  Privacy Policy in effect at the time such information is collected. You should review this Privacy  Policy periodically so that you keep up to date on our most current policies and practices. The  effective of the latest version of our Privacy Policy is located at the beginning of this Privacy Policy.

14. Contact Information. If you have any questions or comments about this Privacy Policy, the ways  in which we collect and use your Personal Information, your choices and rights regarding such use,  please do not hesitate to contact us at:

Email: support@hometelemd.com

Phone Number: 844-949-1212